Alta Bates Summit Medical Center

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Family Resource Centers

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Families and friends may find rest and helpful resources at our Family Resoure Centers on the Summit Campus.

The centers offer:

  • Comfortable, spacious relaxation areas
  • Computer availability with internet access
  • Wi-Fi access (Wireless Fidelity)
  • Televisions, DVD and VCR players
  • Medical Library with computers, printer, fax and health education materials
  • Restrooms

Our helpful and caring staff assists visitors find a variety of information, including:
  • Online and print health care resources
  • Language interpreters
  • TTY phone locations
  • Local Restaurants, Hotels and Shopping
  • Maps and Directions
  • Transportation – parking, shuttle, BART, bus

Merritt Pavilion Family Resource Center

The Merritt Pavilion Family Resource Center is located at 350 Hawthorne Ave., 3rd floor, Oakland. This family resource center also offers a snack area/hospitality suite, children’s playroom, a nap pod, and consultation rooms.

The center is open:
Monday through Thursday from 7:00 a.m. to 4:00 p.m.
Fridays from 8:00 a.m. to 4:00 p.m.
Call (510) 869-8612.

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Providence Pavilion Family Resource Center

The Providence Pavilion Family Resource Center is located at 3100 Summit Street, Ground floor, Oakland. The center is also home to the Markstein Cancer Education and Prevention Services.

The center is open:
Monday through Friday from 9:00 a.m. to 3:00 p.m.
Call (510) 869-8623.

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Providence Pavilion Front Desk


Providence Pavilion Reading Area


Providence Pavilion Computer Stations


Merritt Pavilion Front Desk

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