Alta Bates Summit Medical Center is committed to making all reasonable accommodations to ensure that the special needs of patients and visitors with disabilities are addressed. Standard hospital equipment does not fit everyone. Please let us know if you are taller than 6’6” or weigh more than 300 pounds so we can provide you with the appropriate equipment.
Entrances
The main entrances to the Summit Campus (Merritt, Providence, and Peralta Pavilions) and the Alta Bates Campus are wheelchair accessible. The main entrance to the Herrick Campus on Dwight Way and the Herrick Campus entrance on Haste Street are also wheelchair accessible.
Accessible Restroom Locations
Summit Campus:
Merritt Pavilion: First, third and fifth floors.
Providence Pavilion: Ground floor behind the gift shop.
Peralta Pavilion: Ground floor near the lab.
Alta Bates Campus: Main lobby, and third floor in Labor & Delivery near the North elevators.
Herrick Campus: Every floor next to elevator “C”.
Drinking Fountains
Summit Campus:
Merritt Pavilion: Ground, second, fourth and fifth floors.
Providence Pavilion: Ground floor behind the gift shop.
Peralta Pavilion: Ground floor near the Renal Center.
Alta Bates Campus: Ground floor near cafeteria and in Radiology, third floor in Labor & Delivery, sixth floor on 6NW.
Herrick Campus: All floors opposite elevator “C”.
Public Telephones
Summit Campus:
Merritt Pavilion: TTY- first floor. Wheelchair accessible phones – first, third and fourth floors. All phones volume-controlled.
Providence Pavilion: TTY – first floor. Wheelchair accessible phone – first floor. All phones volume-controlled.
Peralta Pavilion: No TTY. Wheelchair accessible phone – first floor near the West elevator. All phones volume-controlled.
Alta Bates Campus: TTY and wheelchair accessible phones – first floor near the cafeteria, second floor near lab, third floor Labor & Delivery waiting area, sixth floor near the north elevator. All phones volume-controlled.
Herrick Campus: TTY and wheelchair accessible phones – first floor. All phones volume-controlled.
Assistive Listening Systems
Assistive listening systems for the hearing impaired are in place in some meeting rooms, and a portable system is available that can be transported to any location. If you plan to attend a hospital-sponsored community event and will need this system, please notify the event organizing department in advance.
Guide Dogs/Service Animals
Guide dogs or service animals are generally permitted everywhere in the medical center. Where there are clinical concerns, the attending physician should be consulted. The patient is responsible for arranging for someone to take care of the animal’s needs.
Our Web Site
Our web site currently includes adaptations for the visually impaired. Click on the magnifying glass symbol to increase text size.
For Our Patients
If you bring any of your own adaptive equipment to the hospital, please mark it clearly with your name and phone number. Special equipment may need to be checked by our engineering staff prior to use within the medical center.
If you will need the medical center to provide any of the following, please bring a list of requested items with you to give to our admissions staff.
For the Hearing Impaired
Closed caption TV
Volume control telephone handset
Personal hearing amplification device
TTY Phone
Assitance for Limited Hand Function
Pancake call light
Breath-operated call light
Speaker phone
Assistance for Speech Impairment
Vocal assistive device
Other Services
Extra long bed (taller than 6’6”)
Extra wide bed (weigh more than 300 lbs.)
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